With the rise of artificial intelligence comes the impending worry that it would take away people’s jobs. That’s not true.
In fact, artificial intelligence can help you be better in and out of the workplace. Let’s get some inspiration from the world-famous bestseller, The 7 Habits of Highly Effective People, written by Stephen R. Covey. This self-improvement book is based on the author’s belief that our perceptions of the world are based on our very own perceptions. Hence, if we want to change a situation, we should look inward and change ourselves. To change ourselves, we first need to change our own perceptions.
Here’s how artificial intelligence can help with that, based on these 7 habits:
1. Be proactive:
In the first habit discussed, Covey says that we need to take charge of situations for us to be effective. On the other hand, people who are not effective live on a passive attitude; their attitude is that things happen to them. Think about how when you use intelligent email systems such as Knowmail, it already prioritizes your inbox and helps you be more proactive by enabling you to focus on what’s important, by placing urgent emails in front of you, so you attend your priorities instead of others’.
2. Begin with the end in mind:
This habit suggests that we should always focus on the end in everything we do. There should be a clear destination, or desired output, that we are thinking of; this will guide us in ensuring we are taking the right steps to get there. AI can help you ensure you’re doing what’s needed to meet your goals, too. For example, if your goal is to save an extra $5,000 at the end of the year, there are apps that can help you track your spending and identify where you can save more, such as eating out or shopping.
3. Put first things first:
In the third habit, Covey says that we need to learn how to distinguish what is urgent and important among our daily tasks, and act on what is important. We should then pursue these goals based on their importance, each moment of every day rather than give in to impulses that tell us what’s urgent even if this means we need to delegate and say no. AI can help you prioritize, and one of these is by solving the problem of information overload. Certain applications can assist you with daily mundane tasks, allowing you to sort through them and focus on what’s important, then plow through the rest afterwards.
4. Think win-win:
For the fourth habit, Covey suggests that we should be committed to establishing win-win situations, where the outcome is mutually beneficial to all involved. The next best option is win-win or no deal, instead of opting for win-lose, lose-win, lose-lose, and only win. This habit is important for leadership, and in the age of AI, leaders who want to succeed will need to learn how to trust input from both in and out of the organization in order to make better decisions.
5. Seek first to understand, then be understood:
This habit says that before we can interact effectively, propose solutions or advise to other people, we need to be good listeners. For example, old AI analytics systems could only tell you what pages your customers landed on your website, but they don’t provide input on how frustrating the customer experience may have been, or how they landed on your website. Smart AI analytics systems can already focus on the “what” and “why” of the customer experience by letting customers access support and let them know how they felt about encountering certain issues on your website.
The sixth habit says that when we empathize and value another person’s perspective, this lets us create synergy, which also allows us to discover new opportunities by being more open and creative. In doing so, we can come up with a transformation as opposed to just a simple transaction because both parties can be happy with the result while building a positive relationship. AI can make this happen in the workplace, especially around the realm of feedback. AI systems can collect feedback after a meeting and send it to the relevant executives involved; allowing seamless integration and ensuring that all team members are on the same page.
7. Sharpen the saw:
Last but not least, this habit says that we need to focus on self-improvement all the time whether it be mentally, physically, spiritually, or socially. Doing so enables us to improve our ability to commit to each of these habits. AI is already doing this in the form of what’s referred to as “self-help tech”, a new breed of apps that can offer personalized advice and solutions to help you achieve your goals.
Think AI is a one-way street? Think again. This is why artificial intelligence is so revolutionary, helping us continually be better in and out of the boardroom.