How AI Contributes to the Future Workplace

How AI Contributes to the Future Workplace

Artificial intelligence is making waves all over the world. The workplace, in particular, is one of the environments that benefits most from AI. All kinds of businesses are harnessing the powers of AI – from transportation, healthcare, finance, marketing, job safety, and even education. As we continue to use AI in various forms, it will continue to contribute to the evolution of the future workplace.

Here’s How:


  1. 1. Automation

More companies, big and small, are working to outsource their systems to intelligent machines; or at the very least, break down tasks into pieces that can easily be automated. This particularly applies to tasks that could be completed by unskilled workers yet cost a lot of money, which at the end of the day can be devoted to saving time and cost to a machine or system that can do it proficiently. While some people think that automation will make some jobs obsolete, automation also creates new jobs especially in the creative, marketing, and IT industries.

  1. 2. Conversation

In the past, we would have to ask colleagues or superiors in order to find out something – anything. Now, AI provides us with the technology to be able to find out information by just typing in a few characters on a system, enabling us to obtain the content we need in order to be more efficient workers. By doing so, it saves the worker a significant amount of time, allowing them to devote their resources to being productive instead of spending it trying to obtain information needed to do the work.

  1. 3. Flexibility

With the upsurge of AI use in the workplace, flexibility will also rise. This is becoming increasingly evident especially in the advent of the gig economy, remote work as well as remote project management. Using smart systems such as Knowmail will help employees work together seamlessly from any corner of the world, without sacrificing productivity.

  1. 4. Analytics

We are creating more data than the world ever thought possible, and this only continues to grow. Just think about each time a website requests permission to link to a user’s Facebook account. However, when it comes to analyzing that data, it requires more resources than businesses can handle. But with the advent of AI, extracting data and translating it into insightful information for both the business and the company is made easy.

  1. 5. Workplace culture

AI isn’t just changing the work landscape, it’s also creating a culture shift within organizations. In the future, this kind of transformation will change the way we work – positively. Organizations that lead the way in terms of adaptation to artificially intelligent machines know that AI brings in a digital transformation that also changes expectations from the customer, which then has an impact on business operations. The most significant shift comes from how we see, monetize, and value information which is now made possible through the use of data-driven decisions.

  1. 6. Real-time insight

Time is money, but AI can make this resource more productive. Trends will always change the expectations of the customer, which is why we need data-driven insight at all times. Harnessing real-time data is the best way to quickly adapt business strategy to increase the bottom line, and AI helps with that through innovative solutions such as edge analytics, streaming analytics, and more. Through these solutions, businesses can become more responsive – allowing them to create the optimal customer experience.

  1. 7. Improved predictability

Mistakes cost a lot of money. AI can prevent human error while creating a new dimension to employee roles. This translates to more new jobs, which are focused on implementing and managing new initiatives, while analytical tools can then be used to scale data and automate decisions with a reduced margin for error.


Businesses with a forward-thinking vision are already developing the workplace of the future, using AI to embrace the various roles that are played by their employees. AI reshapes everything in the workplace positively, and it should be seen as a tool that can address business problems and contribute to the bottom line instead of a simple, standalone solution.

Eran Abramson
Eran Abramson

Eran Abramson has vast background in entrepreneurship, marketing, and content and is an editorial contributor at Knowmail, while also contributing tech and industry related coverage at ReadWrite. VentureBeat, LifeHack, and more.