Which Jobs Will Artificial Intelligence Erase?

Which Jobs Will Artificial Intelligence Erase?

We have all pictured what artificial intelligence means to us. Some of us fear it, while others can’t wait for it to be a part of their daily lives and are excited to see what’s next. But what exactly will AI consist of when it comes to our job security and what will it mean for us in the future? Will these machines create good changes or negative ones? Let’s view one of the main concerns that our society already has with the rise of artificial intelligence when it comes to the job market.  Will we need to compete with robots to keep our jobs safe?

There are numerous questions to be asked surrounding this controversial yet intriguing topic of artificial intelligence positions so let’s dive in with some information about what we know so far:

Technology has already taken over for humans in the role of some popular jobs. Have you used one of the computer ordering systems at fast food restaurants yet? You’ve probably used a drive through ATM by now or even a self-checkout cash at the grocery store. These are just a few examples of how many employees’ jobs have been automated. So far, the consensus has been that this is a good change and it hasn’t drastically hurt our unemployment statistics. But what about AI job replacements soon? Maybe we should ask Siri to answer this question for us.

Forrester released a statement which stated that “by 2025, robots will have eliminated 7% of all jobs in the US which represents 89 million jobs.” These numbers don’t instill confidence that our jobs in certain industries are safe. Let’s consider what types of industries will be affected the most by this technological shift.

The types of jobs that will be replaced by AI the most will be those in the customer service industry/cashiers, driving industry, factory workers, telemarketers and even some workers in the medical field.


Customer Service

Cashiers, as we’ve already seen, will continue to be replaced by kiosks as technology advances. Toll booth kiosks, self-checkout and self-ordering systems have all been a part of our regular lives for a few years now and this movement will continue to rise.


The Guardian writes: “In the transportation industry, Uber, Google and Tesla are working on driverless cars, while similar technology is creeping its way into trucking to replace expensive human driver”

Self-driving cars will eliminate millions of jobs in the driving industry. Taxis, delivery trucks, transport trucks and even buses can run more efficiently (and with less accidents) with the help of the development of self-driving cars.

Factory Workers

Factory workers and manufacturing, packing and assembly jobs may all be replaced by AI technology. Jobs in the manufacturing industry are mundane and repetitive for workers. Replacing workers with robots and machines will help with the production and speed at which humans just can’t compete with. More production with the benefit of more speed equals more money for the industry.


We don’t think anyone will be surprised by this one since telemarketers sound like robots most of the time anyways.  It doesn’t take much creativity to read a phone script and can be attended to with a chatbot. Hopefully the entire telemarketing industry will be shifted into something a little less bothersome.


Surgeons and those in the healthcare field are currently using the help of machines to perform certain procedures but eventually, new A.I systems may be able to perform larger surgeries and procedures without the assistance from a worker.


With the help of clever accounting and tax filing software, accountants and bookkeepers might have to think twice about their jobs long-term.

So with all of this said, we need to consider if these changes can actually be a good thing? Some would say we are living better now than we ever have with the help from technological advances but will this continue to be the case if unemployment becomes a major issue?

If you think about it, most of the jobs that will be replaced will be done better and more efficiently by artificially intelligent machines. Think about how our days now are much more organized and efficient with the help from technology and smart apps.

What can never be replaced though is ingenuity, creativity, empathy and insight.

Eran Abramson
Eran Abramson

Eran Abramson has vast background in entrepreneurship, marketing, and content and is an editorial contributor at Knowmail, while also contributing tech and industry related coverage at ReadWrite. VentureBeat, LifeHack, and more.