Knowmail for Outlook

Supporting Microsoft Outlook for Windows

Focus on what matters
State-of-mind filters: focus your attention by filtering emails by urgent, important, or the rest
Work on your priorities
Sort email by priority instead of time of arrival
Get more done
Next-best-actions: one-click predicted actions saving manual work and precious time
Stay on top
Conversation view: see the big picture by reading email threads as conversations
Improve communication
Inline reply: add your two-cents where it counts and in the right context
State-of-mind filters: focus your attention by filtering emails by urgent, important, or the rest
Sort email by priority instead of time of arrival
Next-best-actions: one-click predicted actions saving manual work and precious time
Conversation view: see the big picture by reading email threads as conversations
Inline reply: add your two-cents where it counts and in the right context

Knowmail for Outlook FAQ

How can I be sure Knowmail for Outlook is maintaining my privacy?

Knowmail's unique architecture is built to ensure that private data will never leave your device. Only behavioral statistics related to the email will be transmitted to the cloud in a secured manner to ensure that privacy is not compromised.

Are emails in Outlook being moved, copied, duplicated to Knowmail’s views?

Knowmail for Outlook does not move, copy or duplicate emails. All views are built out of pointers that maintain the original emails without any change to categories, flags, folder locations etc

I can’t see all my Outlook inbox’ messages…where did they go?

This may be due to either your Knowmail inbox is filtered to show only “urgent” or “important” (and this message doesn’t fall for either) or message is completed and older than 1 month.
- For the first case, you can simply click ON (highlighted when selected) the various message filters which will populate to show entire inbox.
- If it is an older message, you may navigate to the “Done” (or later or mute….) folder where completed message up to a month are displayed, and if it is older, then simply use the search bar and start entering various keywords to find it on-the-fly.

Can I use the standard Inbox after installing Knowmail for Outlook?

Yes you can! Just press the “Inbox” folder in the Microsoft Outlook navigation tree. Don’t forget, when you are done…click the Knowmail folder or the Knowmail icon in the upper Outlook ribbon to come back to Knowmail’s smart views.

Will my Outlook look/behave differently after uninstalling Knowmail?

No. Since Knowmail for Outlook does not change the location of your emails, you can continue to use Outlook as usual.

How do I see my most important e-mails?

You may filter your emails between “Urgent”, “Important” and the rest by simply clicking on (or off) the type of inbox you wish to view respectively.

How do I see only my unread emails in Outlook?

In order to see only unread e-mails you can use the top filter and choose the view to show only unread e-mails.

Where can I see all the messages marked as Done/Later/Mute in Outlook?

All the messages that were marked as Done/Later/Mute in Knowmail can be accessed via their respective folders within the ribbon found on top of the screen (when in the Knowmail view).

How do I reply to an e-mail within Outlook?

You may easily reply/reply all/forward to an email directly from the email conversation view using our inline reply feature: type your reply and simply press send.

Does Knowmail support my Outlook rules and categories?

Knowmail doesn’t change any of the Outlook rules however Knowmail doesn’t support Outlook categories.

Can I UNDO actions in Knowmail?

Yes you can! Any action done in Knowmail can be undone using the undo link in the notification area.
This option is available as long as the notification is displayed on the screen.

I have an old version of Knowmail for Outlook

To update, please download the newest version to enjoy Knowmail or contact us.